Privacy Policy
Mandrpolem Tours is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online platform and services.
Information We Collect
We collect personal information that you voluntarily provide to us when booking tours, requesting travel planning, or otherwise interacting with our online platform. This information may include your name, contact details, identification documents, travel preferences, payment information, and any other details necessary to provide our services effectively.
How We Use Your Information
Your personal data is used solely for the purpose of delivering our tourism and travel services, including package tours, guided tours, individual travel planning, airport transfers, travel insurance arrangements, and cruises. We may also use your information for the following purposes:
- Processing bookings and payments
- Communicating important information regarding your travel arrangements
- Complying with legal obligations, such as security and customs requirements
- Improving our services and customer experience
- Sending you marketing materials only if you have provided explicit consent
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract to which you are a party
- Compliance with legal obligations
- Your consent, where applicable
- Legitimate interests, such as improving our service offerings and protecting against fraud, balanced against your rights and freedoms
Information Sharing and Disclosure
Mandrpolem Tours does not sell or rent your personal data to third parties. We may share your information with trusted service providers and partners who assist us in delivering travel-related services, such as airlines, hotels, insurance companies, and transport operators. These parties are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes specified by us.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Access to your information is restricted to personnel who require it to perform their duties related to service delivery.
Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.
Your Rights
Under GDPR and other applicable laws, you have rights related to your personal data, including:
- The right to access and obtain a copy of your data
- The right to rectify inaccurate or incomplete data
- The right to erase your personal data in certain circumstances
- The right to restrict or object to the processing of your data
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
- The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated
To exercise any of these rights or to make inquiries about your personal data, you may contact us at Mandrpolem Tours, 3 Cambridge St, Manchester M1 5BZ, United Kingdom.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You have the option to manage cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of the website.
Third-Party Links
Our platform may contain links to external websites or services not operated by Mandrpolem Tours. We are not responsible for the privacy practices or content of such third parties and encourage you to review their privacy policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any significant changes will be communicated through our online platform or other appropriate means.
Contact Information
Mandrpolem Tours
3 Cambridge St
Manchester M1 5BZ
United Kingdom
By using our online platform and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.